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(914)277-8088 |
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How do I ... ?First of all, if you suspect that your oil burner has malfunctioned and may have resulted in a fire, Get out of the house First and call the Fire Department. We do not recommend staying in a smoke filled house. After the Fire Department gets everything under control they will have you contact your Service Representative. The shut off switch is located on a RED wall switch marked " Emergency Shut Off " Back to TopWhere can I find ... ?Our Customer Service Representatives will be happy to make recommendations on how to improve your Energy Efficiency. Back to TopWhy doesn't my house seem to be warm enough... ?There are many reasons for this. Contact one of our Service Professionals. Back to TopWho is Energy Kinetics... ?A manufacturer of one of the most highly efficient heating systems on the market today. We are certified Energy Kinetics installers. Back to TopWhat is the advantage of Automatic Delivery ... ?This delivery option allows you to leave the thinking to us. We calculate your fuel consumption and assure you a reliable fuel delivery. Automatic Deliveries are billed payable within 30 days. A Prompt Payment Discount of 10¢ per gallon (off regular price) is given if your bill is paid within 10 days of delivery. Back to TopWhen is the best time to upgrade my existing heating system... ?The best time to have your oil burner serviced is in between the heating seasons, when the unit is not being used as often. Back to TopService Contract?Check our service contracts for super efficient oil burner services that can save you money! Back to TopWhat do I do if my oil burner fails to operate?" 1. Be sure that the oil burner switch is on. 2. Thermostat should be set above room temperature. 3. Make sure that there is oil in the tank. 4. Press reset button on relay " JUST ONCE ONLY." 5. Check to see if flame comes on. 6. If burner does not run at all, check for blown or loose fuse. 7. If burner still fails to operate, then call for service (914) 277-8088
Most oil burners should
be cleaned and serviced annually. Some may operate longer
but the efficiency level may drop. Some older units may
require more frequent service due to sludge problems that clog
nozzles and filters.
The best time to have your oil burner
serviced is in between the heating seasons, when the unit is not
being used as often.
Sludge is a term used
to describe the black, mud-like sediment that can build up in an
oil tank. It can be a combination of bacteria, water, rust
and broken down oil. The age of a tank is not always a
factor in the amount of sludge build-up.
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| Premium Fuels | Installations & Upgrades | Service Plans | Contact Us | |||
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We provide ALL CUSTOMERS with Premium Fuel. We utilize a product called UltraGuard® which makes the oil you receive more efficient.
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We provide quality oil heat installations including boilers, furnaces, hot water heaters, oil tanks, baseboard heat, electric conversions and many other heating system components. | We offer 24-Hour Emergency Oil Burner Service to our fuel oil customers. All service personnel are Nationally Certified Technicians and are full-time employees of Heritage Fuel. |
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